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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeny G

June 11, 2025

5  out of  5
rating by Jeny G
"Easy to reach, good representatives, very helpful group when i need something."
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Glenn Knight

June 5, 2025

5  out of  5
rating by Glenn Knight
"Awesome to work with. My old insurance agent never reached out like my new insurance team does!"
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KIRK SMITH

June 3, 2025

5  out of  5
rating by KIRK SMITH
"Always get great customer service responses from Jake’s team at Shockley Insurance. Needed an updated physical address on my proof of insurance certificate and they got it to me the same day…way to go “Jake from State Farm”! We’ll be a customer for life!"
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freddy 1234

June 2, 2025

5  out of  5
rating by freddy 1234
"I’ve been with this facility since I’ve had my first car. They always go above and beyond for any needs or request, or simply helping. Always friendly as well."
We responded:
"Thank you Amber!"
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BONNIE STARNES

May 30, 2025

5  out of  5
rating by BONNIE STARNES
"I called to take one vehicle off of my policy and add one Josh was very efficient in getting things done. I stopped by there place of business and he helped me to up grade my policy. He was awesome and I got to meet Jake . What a awesome and wonderful experience with this wonderful group of people in this office. Way to go Jake Shockley State Farm Bonham tx and his team of people.👍."
We responded:
"It was great meeting you Bonnie!! We really appreciate you and are so happy that you are with us!"
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Jennifer Smith

May 30, 2025

5  out of  5
rating by Jennifer Smith
"Always a great experience!"
We responded:
"Thank you so much Jennifer!!"
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Tyler Zuber

May 22, 2025

5  out of  5
rating by Tyler Zuber
"We highly recommend shockley insurance agency they have helped us every step of the way with our insurance needa while saving our family money!"
We responded:
"It’s been great working with you as well! We really appreciate you!"
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sarah underwood

May 17, 2025

5  out of  5
rating by sarah underwood
"The team is always great at communicating and is helpful."
We responded:
"Thank you!! You’re the best!"
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Derralee Johnson

May 14, 2025

5  out of  5
rating by Derralee Johnson
"We have received such wonderful service from Jake Shockley-State Farm. It started with Luke Cearly getting us great rates for our home/auto combinaton! Then, when I had a question, Andrea Lappin helped me and made sure everything was ok. Their customer service is 5 star!"
We responded:
"Thanks so much for the kind words! I’m so glad Luke and Andrea provided you with a good experience. Let us know if we can ever help. Thanks again!!!"
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wendy frankel

May 5, 2025

5  out of  5
rating by wendy frankel
"Lindsey is great!!! She always helps me with answers quickly! I have always been happy with their help!"
We responded:
"Thanks Wendy! Yes Lindsey is awesome and I’m so glad you’ve had a good experience with her!"
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Stephen Lewis

April 30, 2025

5  out of  5
rating by Stephen Lewis
"The Shockley Agency continues to exceed all expectations! Kori is amazing at dotting the "i's" and crossing the "T's". Super experience and so informative!"
We responded:
"Thanks so much Stephen!! We’re so glad to have y’all with us!"
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Doc's Bail Bonds

April 30, 2025

5  out of  5
rating by Doc's Bail Bonds
"My agent passed and I went into see someone at this agency. I had the pleasure of visiting with Randi LeBlanc who was ever so nice. I am changing my insurance to the Jake Shockley State Farm as they are personable and kind."
We responded:
"Thank you so much! Randi is great. I’m so glad she was able to help you!"
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Marty Redmon (Mo)

April 8, 2025

4  out of  5
rating by Marty Redmon (Mo)
"I recently left state farm only because affordability. Josh and his team were direct and informative. Being on S.S. my funds are limited and $ surprises are not an option. I do recommend them for sure."
We responded:
"We sure appreciate you for all the years Marty and hope to get you back soon!"
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Kristina Allen

April 7, 2025

5  out of  5
rating by Kristina Allen
"Great service"
We responded:
"We sure appreciate you and the 5 stars!!"
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Sierra Fitch

April 3, 2025

4  out of  5
rating by Sierra Fitch
"Rachel was very sweet and very helpful throughout the entire conversation. Very pleased"
We responded:
"Thank you so much Sierra!!"
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Ray Maldonado

March 27, 2025

5  out of  5
rating by Ray Maldonado
"My wife and I were in a rush to purchase Home Owners Insurance. We needed insurance quickly as the closing date on our new home was just a few days away. Luke and Rachel were very professional, gave us A1 customer service and made the process smooth and easy. We now belong to the State Farm family and would recommend all family and friends. Thank you Luke and Rachel..."
We responded:
"Thanks so much Ray! So glad Luke and Rachel were able to provide you with a good experience!!"
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Richard Hill720

March 21, 2025

5  out of  5
rating by Richard Hill720
"Randi Leblanc was super friendly and easy to work with. Also they have saved me close to $600 per month on my premiums and will also step in and assist and go to bat for you when dealing with claims."
We responded:
"Thanks so much! We are glad you are with us!"
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Cody Austin

March 20, 2025

5  out of  5
rating by Cody Austin
"Kori really helped me make sure I was getting the most out of my insurance policy! In addition I can’t say enough great things about the team at Jake Shockley State Farm!"
We responded:
"Thanks Cody! We appreciate you buddy!"
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Cheryl Simpson

March 19, 2025

5  out of  5
rating by Cheryl Simpson
"My husband and I have received the best service from Jake Shockley - State Farm. They are always so helpful when we have questions and keep us up to date on any new things that we might want/need to add to our policies. We have our home & auto through them and have not been disappointed! They are so friendly and personable when we either go in person or call on the phone. If you are looking for insurance for the very first time, or, are looking to switch your insurance, we highly recommend giving them a call and asking about all their services and allow them to give you a quote."
We responded:
"Thank you so much for the kind words!!!"
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Gigi Mac

March 17, 2025

5  out of  5
rating by Gigi Mac
"Phoebe (aka “Stevie”) & Andrea are both PHENOMENAL young ladies! They are fast, efficient, professional, patient, and very kind! I’m kind of a high maintenance client with a to a of policies and are always so very sweet to help me! ~G. McReynolds"
We responded:
"Thank you so much!!! That’s what we’re here for. I’ll make sure Andrea and “Stevie” get recognized! If we can help in any way just let us know!"
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Retha Walker

March 15, 2025

5  out of  5
rating by Retha Walker
"Rachel was very helpful getting back with me when I left messages & wotk all details with my account. Thank u."
We responded:
"Thank you so much for the review! I’m so glad Rachel was able to help!!"
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Thomas Walker

March 15, 2025

5  out of  5
rating by Thomas Walker
"What an awesome agency! Extremely caring and attentive to every detail."
We responded:
"Thank you so much for the kind words! We truly appreciate you!"
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Texas Tonya

March 12, 2025

5  out of  5
rating by Texas Tonya
"I have been with State Farm since I was 16 years old...I'll be 50 this year! Doris Shockley was my agent. She retired and her son, Jake Shockley continued the legacy of offering superior service! I have only had auto and homeowner's insurance through them because no one else can beat their coverage rates with their longevity, multi car, and safe driving discounts. Plus, all of the staff are friendly and helpful."
We responded:
"Thanks so much for sticking with us though all the years!! Customers like you is why we love what we do!!"
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Courtney Tadlock

March 10, 2025

5  out of  5
rating by Courtney Tadlock
"I started using State Farm because I knew an agent at Shockley. Insurance used to be based on money - after our car wreck in September, State Farm being so easy to use, it was very easy to chose them for our homes as well!"
We responded:
"Thanks so much Courtney! We are so happy you chose us! Please let us know if we can ever do anything to help. You’re the best!"
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Donna Cosgrove

March 5, 2025

5  out of  5
rating by Donna Cosgrove
"We recently got a new car. It was so easy to add coverage and remove the truck we traded in. Thanks for always helping us! Donna and Bill Spann"
We responded:
"Thanks for the 5 stars!!"