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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lynn Grays

July 3, 2025

5  out of  5
rating by Lynn Grays
"JOSH was wonderful. He helped me get everything sorted and I appreciate his patience. Thank you!"
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Kyle Jackson

June 24, 2025

5  out of  5
rating by Kyle Jackson
"Love State Farm! Great customer service!!"
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FCCM Shared Email

June 23, 2025

5  out of  5
rating by FCCM Shared Email
"As manager of the Food Pantry I had to put in a claim for the storm damage on our building after the tornado hit Bonham. It was a very stressful time but Ashley at State Farm in Bonham put me at ease when I called. She promptly took all the needed information and I had an adjuster out within the week. I would recommend this agency due to their customer service (they answered the phone during a very busy time) and all the employees are knowledgeable and can answer your questions. Hats off to a great group!"
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Lee/Carolyn Ellis

June 23, 2025

5  out of  5
rating by Lee/Carolyn Ellis
"We have been with Shockley Insurance for quite a while now. I've always had good service there whether it was a claim for a new roof or adding a new car. Great folks, pleasant to deal with and I would highly recommend them!"
We responded:
"Congrats on the new vehicle! We appreciate you!"
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L Gould

June 17, 2025

5  out of  5
rating by L Gould
"Staff is very helpful and professional."
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Jeny G

June 11, 2025

5  out of  5
rating by Jeny G
"Easy to reach, good representatives, very helpful group when i need something."
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Glenn Knight

June 5, 2025

5  out of  5
rating by Glenn Knight
"Awesome to work with. My old insurance agent never reached out like my new insurance team does!"
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KIRK SMITH

June 3, 2025

5  out of  5
rating by KIRK SMITH
"Always get great customer service responses from Jake’s team at Shockley Insurance. Needed an updated physical address on my proof of insurance certificate and they got it to me the same day…way to go “Jake from State Farm”! We’ll be a customer for life!"
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freddy 1234

June 2, 2025

5  out of  5
rating by freddy 1234
"I’ve been with this facility since I’ve had my first car. They always go above and beyond for any needs or request, or simply helping. Always friendly as well."
We responded:
"Thank you Amber!"
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BONNIE STARNES

May 30, 2025

5  out of  5
rating by BONNIE STARNES
"I called to take one vehicle off of my policy and add one Josh was very efficient in getting things done. I stopped by there place of business and he helped me to up grade my policy. He was awesome and I got to meet Jake . What a awesome and wonderful experience with this wonderful group of people in this office. Way to go Jake Shockley State Farm Bonham tx and his team of people.👍."
We responded:
"It was great meeting you Bonnie!! We really appreciate you and are so happy that you are with us!"
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Jennifer Smith

May 30, 2025

5  out of  5
rating by Jennifer Smith
"Always a great experience!"
We responded:
"Thank you so much Jennifer!!"
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Tyler Zuber

May 22, 2025

5  out of  5
rating by Tyler Zuber
"We highly recommend shockley insurance agency they have helped us every step of the way with our insurance needa while saving our family money!"
We responded:
"It’s been great working with you as well! We really appreciate you!"
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sarah underwood

May 17, 2025

5  out of  5
rating by sarah underwood
"The team is always great at communicating and is helpful."
We responded:
"Thank you!! You’re the best!"
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Derralee Johnson

May 14, 2025

5  out of  5
rating by Derralee Johnson
"We have received such wonderful service from Jake Shockley-State Farm. It started with Luke Cearly getting us great rates for our home/auto combinaton! Then, when I had a question, Andrea Lappin helped me and made sure everything was ok. Their customer service is 5 star!"
We responded:
"Thanks so much for the kind words! I’m so glad Luke and Andrea provided you with a good experience. Let us know if we can ever help. Thanks again!!!"
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wendy frankel

May 5, 2025

5  out of  5
rating by wendy frankel
"Lindsey is great!!! She always helps me with answers quickly! I have always been happy with their help!"
We responded:
"Thanks Wendy! Yes Lindsey is awesome and I’m so glad you’ve had a good experience with her!"
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Stephen Lewis

April 30, 2025

5  out of  5
rating by Stephen Lewis
"The Shockley Agency continues to exceed all expectations! Kori is amazing at dotting the "i's" and crossing the "T's". Super experience and so informative!"
We responded:
"Thanks so much Stephen!! We’re so glad to have y’all with us!"
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Doc's Bail Bonds

April 30, 2025

5  out of  5
rating by Doc's Bail Bonds
"My agent passed and I went into see someone at this agency. I had the pleasure of visiting with Randi LeBlanc who was ever so nice. I am changing my insurance to the Jake Shockley State Farm as they are personable and kind."
We responded:
"Thank you so much! Randi is great. I’m so glad she was able to help you!"
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Marty Redmon (Mo)

April 8, 2025

4  out of  5
rating by Marty Redmon (Mo)
"I recently left state farm only because affordability. Josh and his team were direct and informative. Being on S.S. my funds are limited and $ surprises are not an option. I do recommend them for sure."
We responded:
"We sure appreciate you for all the years Marty and hope to get you back soon!"
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Kristina Allen

April 7, 2025

5  out of  5
rating by Kristina Allen
"Great service"
We responded:
"We sure appreciate you and the 5 stars!!"
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Sierra Fitch

April 3, 2025

4  out of  5
rating by Sierra Fitch
"Rachel was very sweet and very helpful throughout the entire conversation. Very pleased"
We responded:
"Thank you so much Sierra!!"
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Ray Maldonado

March 27, 2025

5  out of  5
rating by Ray Maldonado
"My wife and I were in a rush to purchase Home Owners Insurance. We needed insurance quickly as the closing date on our new home was just a few days away. Luke and Rachel were very professional, gave us A1 customer service and made the process smooth and easy. We now belong to the State Farm family and would recommend all family and friends. Thank you Luke and Rachel..."
We responded:
"Thanks so much Ray! So glad Luke and Rachel were able to provide you with a good experience!!"
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Richard Hill720

March 21, 2025

5  out of  5
rating by Richard Hill720
"Randi Leblanc was super friendly and easy to work with. Also they have saved me close to $600 per month on my premiums and will also step in and assist and go to bat for you when dealing with claims."
We responded:
"Thanks so much! We are glad you are with us!"
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Cody Austin

March 20, 2025

5  out of  5
rating by Cody Austin
"Kori really helped me make sure I was getting the most out of my insurance policy! In addition I can’t say enough great things about the team at Jake Shockley State Farm!"
We responded:
"Thanks Cody! We appreciate you buddy!"
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Cheryl Simpson

March 19, 2025

5  out of  5
rating by Cheryl Simpson
"My husband and I have received the best service from Jake Shockley - State Farm. They are always so helpful when we have questions and keep us up to date on any new things that we might want/need to add to our policies. We have our home & auto through them and have not been disappointed! They are so friendly and personable when we either go in person or call on the phone. If you are looking for insurance for the very first time, or, are looking to switch your insurance, we highly recommend giving them a call and asking about all their services and allow them to give you a quote."
We responded:
"Thank you so much for the kind words!!!"
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Gigi Mac

March 17, 2025

5  out of  5
rating by Gigi Mac
"Phoebe (aka “Stevie”) & Andrea are both PHENOMENAL young ladies! They are fast, efficient, professional, patient, and very kind! I’m kind of a high maintenance client with a to a of policies and are always so very sweet to help me! ~G. McReynolds"
We responded:
"Thank you so much!!! That’s what we’re here for. I’ll make sure Andrea and “Stevie” get recognized! If we can help in any way just let us know!"